Re:Nissan's Path to Self-Driving Cars? Humans in Call Centers
by joe_the_user on Sunday April 22, 2018 @01:10PM
(#16897135)
It's an obvious measure.
It's a stop-gap if you believe automation is going handle 100% of the problems. It is how things are going to be, going forward, if you think the system is going to stop at 99%+something reliability.
Call-center employment would be fairly stressful and unpleasant but it might compensate for those made unemployed by self-driving trucks (there are 100's of thousands of truck drivers in the US).
It's a stop-gap if you believe automation is going handle 100% of the problems. It is how things are going to be, going forward, if you think the system is going to stop at 99%+something reliability.
Call-center employment would be fairly stressful and unpleasant but it might compensate for those made unemployed by self-driving trucks (there are 100's of thousands of truck drivers in the US).