I'm totally blind so I'd trust the call center employee more then my self. I'd love to have a self driving car that could get me where I wanted to go 99% of the time, as long as the 1% failure mode aborted the trip and sent me back home with out killing me. Something like a call center employee turning the car around and sending me home if the weather was going to be to snowy to make the trip would be life changing for me. Uber and Lift are useful, but not cost effective for daily commuting.

I imagine the remote control will be some sort of situational guidance ("proceed slowly to the right of the object and then continue"). You'll still be trusting the soulless machine encasing you to mind your safety.

Bit naive, yes?

How is a call center employee any different than management who ignored concerns over fatigue on Southwest plains?

But it’s a call center employee that you’re focused on

Not the more obvious “humans are largely garbage to each other if they stand to gain or retain some power over other humans”

People want to be the prison guard, not the prisoner, then prison guard manager

So the indifference doesn’t just stay in the call center.