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Re:13-inch MacBook Pro (non Touch Bar) Battery Replacement P... by uh_what on Saturday April 21, 2018 @03:29AM (#16890381)
I bought a custom built machine and my serial # was denied as well.

Got in touch with support and they claimed that the manufacture date was outside the applicable range (doesn't make any sense since it's custom built). Will have to escalate to someone higher up since it seems that the lower level staff aren't even aware of this program yet.

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