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A comment on Wells Fargo Hit with $1B in Fines. Parent comment

Re:Wells Fargo Hit with $1B in Fines by HenryBemis on Friday April 20, 2018 @05:18PM (#16888508)
Having worked in "big banks", I can say that there is a complete disconnect on the top. These people (on the top) sit on an ivory tower, think that they will bark orders and the slaves will obey. They become so big and slow-moving, that only by insane cost-cutting (at the expense of real customer service) keeps them viable, and keeps the shareholders happy.

The disconnect from the ground (and being surrounded by cronies and yes-men/women who keep them blind and stupid) causes the poor service.

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Re:Wells Fargo Hit with $1B in Fines by yjftsjthsd-h on Friday April 20, 2018 @05:32PM (#16888598)
> "big banks"

Is it (even) worse in banking, or is this just something that happens to all companies above a certain size? I can totally see it being the case that a more heavily regulated industry suffers more, but that's pure conjecture.

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