Wells Fargo Hit with $1B in Fines

Re:Wells Fargo Hit with $1B in Fines by epc on Friday April 20, 2018 @01:42PM (#16886822)

Chase seems to have moved their "hands on" banking to their "Private Bankers" (who you qualify for if you have some minimum amount of money or debt across your accounts).

[ Parent | on HN ]

Re:Wells Fargo Hit with $1B in Fines by callmeed on Friday April 20, 2018 @03:55PM (#16888001)

Yes, I am a Chase Private Client and, to be honest, it's awesome. I call and a friendly human answers immediately.

But beyond that, I think Chase does a pretty good job overall with in-branch customer service. Their online/mobile banking is great. They're the best big bank by far IMO.

[ Parent | on HN ]

Re:Wells Fargo Hit with $1B in Fines by wu_tang_chris on Friday April 20, 2018 @08:32PM (#16889332)

In-branch customer service has gotten super annoying in the last 3 or 4 years. I walk in to do something simple, there's like 8 bankers standing around in suits, doing nothing, and one of them rushes up to me like I just made their day and starts enthusiastically helping me with my simple thing... it's better than a long line and a disinterest in doing their job, but god damn it's creepy.

[ Parent | on HN ]