Fair enough! 2017 was a tough year for us (especially May to December). You're correct that we launched very few improvements in that time. On the backend we were doing a complete rewrite, which ultimately set the stage for us to roll out really powerful new features like Segmentation (https://baremetrics.com/features/segmentation) which launched a couple of months ago.
Since January we've been on a roll, releasing a slew of new features and updates and have a ton more on the way.
Certainly wish we'd handled that big rewrite differently since it did leave a bad taste for some folks, but it is what it is. ¯\_(ツ)_/¯
The features that are crucial to one business are inconsequential to others, so I appreciate your perspective on what you guys really need.
Would love for you to give us a try again down the road and thanks again for taking the time to give feedback!
Baremetrics is a great "early release" product, but we don't see development on it, nor even a hint at a roadmap. Profitwell has a lot more features (Paypal support, customer tracing, a powerful UI, etc) and we constantly see new features being added.
I could tell you the same stuff I said when we unsubscribed: Paypal support, a better API, "cancel at period end" support (which Profitwell does have), etc... Wish you well with it, and I hope for your success as I really like how transparently you run Baremetrics, but the product just doesn't cut it for us. And I think you should definitely pay attention to what Profitwell is doing (or any competitors really).