Re:The End of Windows
by marcosdumay on Monday April 02, 2018 @02:42PM
(#16737789)
> isn't a difference in risk
Really? People incentivised into looking for your best interests vs. a managed organization incentivised into dissolving your contract and gaining on average. I can't imagine anything that could create more different risks.
What people seem to do all the time is looking at an SLA and believing the real world must behave the way things are on paper; because there's a signature there. People do this even after being recently burned by the same partner. Some people have the same trust for in house staff, but the usual on high management is to have the exact opposite bias.
Really? People incentivised into looking for your best interests vs. a managed organization incentivised into dissolving your contract and gaining on average. I can't imagine anything that could create more different risks.
What people seem to do all the time is looking at an SLA and believing the real world must behave the way things are on paper; because there's a signature there. People do this even after being recently burned by the same partner. Some people have the same trust for in house staff, but the usual on high management is to have the exact opposite bias.