As someone else suggested, this is likely part of our GGC program. If you can give me info on which ISP + Geographic region you're in, I can take a look and see if there's anything in our logs to indicate a problems; you can email me details at myusernamehere at google dot com with details, since I don't routinely check Hacker News.

If you can reproduce a bad experience, and right click on the player, click "Get Debug Info", and share that result, it's the most helpful thing for us to dig into problems.