Several years ago I was visiting my mom on vacation. I took her to the ER after I was sure she had a stroke. The doctor came in, didn’t listen to anything either she or I had to say, and wrote off her statement that she could only “see half of [the doctor’s] head” as a joke. He told her that she was fine, maybe just a little dehydrated, and that the fact that I brought her to the ER for such a problem represented everything that is wrong with today’s healthcare system. He was essentially calling me an idiot for bringing her.

Concerned my mother hadn’t improved and was being discharged, I called my sister, who happened to be a nurse upstairs at the same hospital. She came down and explained to the doctor that my mother was having a “visual disturbance”. As soon as that terminology was used, they took her for an MRI and sure enough, she had indeed had a stroke and was immediately admitted. This was after 4 hours of wasted time and an attempted discharge - simply because the doctor refused to listen and would only go by symptoms.

The doctor never apologized for his comments. While I wound up feeling justified in this case, had my sister not intervened, I would likely never have taken her to the ER again unless she was unconscious or bleeding.