There are so many indirect ways to enable harm that you’d probably be hard pressed to find a company that connects people that isn’t somehow causing harm.

You’ve never worked at a startup with a product that required a moderation team?

If your product requires a moderation team, you’re under the umbrella of enabling negative content.

To give an example, people working on video games with online play are enabling a toxic environment where verbal abuse often occurs.

Are they trying to be evil? No.

But in the course of money and growth they add chat to add a social aspect and enable it. More people than not get a positive experience.

The tacky startup aspect is the fact you’d write that down in a memo. Everyone knows it, it’s not some brilliant revelation to wave up and down and act all high and mighty about.

The behavior from bad people isn't normal, but above a certain size it would be abnormal if you didn't find any bad people.

I wouldn't think there's anything objectionable about this statement other than it's vacuously true.