> > Cognitect need to climb a few rungs down the ivory tower and engage with the community as if it were in fact made up of human beings trying to do their jobs.

> Sounds like a frustrated dev with the presumption the language owes him free support.

I don't think that's a fair characterization. The complaint is that Cognitect does not seem open to community contributions. Take for example this comment:

> I painstakingly write a patch and jump through the JIRA hoops; but there it languishes. The dev team’s complete silence is not encouraging. Makes me feel more of an outsider, less of a part of the community.

There were many in this vein.