They froze it randomly. They said I was automatically flagged but couldn't tell me why. When I pushed the issue with someone higher up, they didn't care. I couldn't find anyone who cared. They bullied me and sent me around in circles until I gave up. How was I supposed to fix a problem if they cuoldn't tell me what it was? You can read a lot of stories like my own on www.paypalsucks.com - a lot of the stories are similar to mine, where the customer is left in the dark or bullied around until they give up.