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Re:Texas Woman with Cerebral Palsy: Uber Denied Her Service ... by sparrish on Wednesday March 21, 2018 @12:26PM (#16639628)
From the ADA site:

Service Animal Defined by Title II and Title III of the ADA. A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.

The key here is 'do work or perform tasks'. As a driver, you can ask "What work or task is this animal individually trained for." Their answer will allow you to determine if the animal is considered a 'service animal' under the ADA.

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