Re:N26 raises $160M from Tencent and Allianz
by WordSkill on Tuesday March 20, 2018 @03:05PM
(#16631546)
I'm a big fan of N26 too but I longer go around evangelizing it to my friends and family. I got literally hundreds of people to sign up last year.
I only discovered that support was no longer available in the app when I actually _needed_ support, it was frustrating wasting time trying to find something I was sure I had seen in the app before.
So, I still use my N26 account, and appreciate it in many ways but, if they are capable of making bad decisions like that, there will obviously be more cost-cutting once they have solidified their position in the market. I cannot, in good faith, evangelize a service that may end up being as bad as the traditional banks.
I only discovered that support was no longer available in the app when I actually _needed_ support, it was frustrating wasting time trying to find something I was sure I had seen in the app before.
So, I still use my N26 account, and appreciate it in many ways but, if they are capable of making bad decisions like that, there will obviously be more cost-cutting once they have solidified their position in the market. I cannot, in good faith, evangelize a service that may end up being as bad as the traditional banks.