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A comment on Level 3 technician's misstep causes largest telephone outage ever reported. Parent comment

Re:Level 3 technician's misstep causes largest telephone out... by greenleafjacob on Monday March 19, 2018 @01:28PM (#16620554)
Figuring out why can be avoided if you have proper change management. If you are root causing every issue then that will drastically increase TTM. Instead mitigate first and just revert the change.
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