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A comment on Level 3 technician's misstep causes largest telephone outage ever reported. Parent comment

Re:Level 3 technician's misstep causes largest telephone out... by avs733 on Monday March 19, 2018 @10:48AM (#16618733)
This type of stuff is terrifying to me. When these incidents occur, people freak out and get angry and demand action...for a while. Then it gets forgotten about.

As I've gotten older I've started to separate process driven organizations from progress driven organizations. Process driven ones tend to be very boring, and it can be abused, but good processes trump progress to me everyday.

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Re:Level 3 technician's misstep causes largest telephone out... by abandonliberty on Monday March 19, 2018 @12:46PM (#16619907)
>Then it gets forgotten about.

Then consumers don't want to pay for it and action ceases. You can play those odds for quite a while.

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Re:Level 3 technician's misstep causes largest telephone out... by avs733 on Monday March 19, 2018 @01:44PM (#16620821)
unfortunately.

I forgot where I read it, but there was a story/quote/interview about how politicians can never run on maintenance because maintenance isn't sexy, they need to run on big projects.

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