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Re:Level 3 technician's misstep causes largest telephone out... by gonzo41 on Monday March 19, 2018 @07:54AM (#16617711)
1 minutes to fix. 30 minutes rationalizing that the 1 minute fix your thinking of is going to work. 45 minutes convincing others. 14 minutes of terrible self doubt and worry. And we're back up. Ops life!
Re:Level 3 technician's misstep causes largest telephone out... by greenleafjacob on Monday March 19, 2018 @01:26PM (#16620528)
Mitigate first. If you are confident in your change management system then rolling back is always safe.