Re:Level 3 technician's misstep causes largest telephone out...
by gonzo41 on Monday March 19, 2018 @07:54AM
(#16617711)
1 minutes to fix. 30 minutes rationalizing that the 1 minute fix your thinking of is going to work. 45 minutes convincing others. 14 minutes of terrible self doubt and worry.
And we're back up.
Ops life!
[ Parent
| on HN ]
Re:Level 3 technician's misstep causes largest telephone out...
by greenleafjacob on Monday March 19, 2018 @01:26PM
(#16620528)
Mitigate first. If you are confident in your change management system then rolling back is always safe.