Re:Getting any Facebook user's friend list and partial payme...
by jomkr on Sunday March 11, 2018 @02:52PM
(#16564226)
I work at one of the other Big4 and to be honest it's not that impressive. This kind of report would be a high severity ticket, the person on-call for the given team would get paged, and wouldn't stop working/escalating until it got fixed.
Obviously not all companies behave this way, but they should!
That kind of bug report is bound to get a very quick triage, followed by a very quick escalation.
But yes, even with that in mind: a 4-hour turnaround is damn impressive.