I think that secret shopping is a great idea for forensics, but I worry that in areas of criminality, just pushing fake requests over to forensics won't work unless it's accompanied by the usual pleas from the cops and DAs actively working the cases to which those data are associated.

Similarly, a rush order is a rush order, but a rush order with a group of people carping on how it's a rush order tends to get more rushed. When the queues are effectively bottomless, stamping 'rush' on an order without the associated pressure seems likely to relegate its status to regular.