How could people at the top be so inept at such basic principles of human psychology? The only explanation is that Oscar Munoz is a complete sociopath and cares nothing about his employees, or company for that matter. Makes absolutely no sense at any level and will only lead to long term damage to the company.

The net effect is that those people who actually tried harder in their job because of the bonus will feel no such desire after the first few times they don’t “win”. Those that do win will know it was pure luck and nothing in their actions or performance contributed to the winning, so it won’t change their performance either.