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Re:Canada to Scrap IBM Payroll Plan Gone Awry Costing $1B by Spooky23 on Thursday March 01, 2018 @11:20PM (#16498981)
I've worked in the public sector and in support of a large complex social services system at a very large scale.

It's a frustrating place to be put in charge of for a political appointee charged with reform, usually without alot of knowledge, or with a idealogical bent fueled by conservative dogma in this case.

IGS is a shitshow, but outsourcing stuff like this is ridiculously dumb. IBM was in a position where failure was the only option, and anyone attempting to do this will fail. IBM underestimated the difficulty of the task, probably because the customer had zero clue.

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