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Re:Canada to Scrap IBM Payroll Plan Gone Awry Costing $1B by greenshackle3 on Thursday March 01, 2018 @05:32PM (#16497016)
Having worked on ERP software for medium businesses, that sounds spot-on to me; in my experience the biggest challenge was not so much technical as getting clients to change their processes so they can be systematized in a sane way.

There is a lot of resistance from employees not willing to change the way they work. Even seemingly simple things like standardizing language / glossary between departments so we can have a single representation in the system can be an uphill battle.

Re:Canada to Scrap IBM Payroll Plan Gone Awry Costing $1B by adrianratnapala on Thursday March 01, 2018 @08:29PM (#16498120)
As an employee of organisations I can tell you one reason for resistance: this sort of systematization ends up being endless meaningless churn.
Re:Canada to Scrap IBM Payroll Plan Gone Awry Costing $1B by azernik on Thursday March 01, 2018 @06:06PM (#16497238)
Same for me, working on MRP-ish software for small businesses.