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Re:Why I Quit Google to Work for Myself by taneq on Wednesday February 28, 2018 @08:42PM (#16489004)
It sounds like you need a 'reasonable person' clause - when considering bonuses, each metric gets looked at by a randomly selected group of peers and they can jointly decide if someone's gaming the system.

To take a narrower view, it sounds like that place needed to assign weights to the different bugs, so that the big scary bug was worth 20x (or whatever) of the trivial 'tweak the CSS' bugs.

Re:Why I Quit Google to Work for Myself by RhodesianHunter on Wednesday February 28, 2018 @11:09PM (#16489605)
The simple solution is that grooming is done as a team, so everyone agrees on "size" before tickets get assigned or picked up.