Re:Why I Quit Google to Work for Myself
by gjvc on Wednesday February 28, 2018 @11:59AM
(#16484436)
In my naivety I've never heard nor thought about "what gets measured gets gamed". It's been my intuition for a while, but it explains much of what used to frustrate me -- I wish someone had told me this 15 years ago.
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Re:Why I Quit Google to Work for Myself
by diet_mtn_dew on Wednesday February 28, 2018 @12:15PM
(#16484611)
It's called Goodhart's law: https://en.wikipedia.org/wiki/Goodhart%27s_law
Re:Why I Quit Google to Work for Myself
by austinjp on Wednesday February 28, 2018 @12:25PM
(#16484726)
It's worth explicitly considering the two concomitant problems:
What does not get measured gets ignored. It's not necessarily a bad thing to measure stuff. But it's easy to overlook a metric that later turns out to be important.
If you're measuring the wrong stuff, or measuring it in the wrong way, your metrics are again erroneous and your decisions will be based on ghosts.
Lao Tzu was truly onto something when he said "the more I learn the less I understand".