Re:Dropbox S-1
by mikepurvis on Friday February 23, 2018 @08:44PM
(#16451131)
It's not as black and white as all that. In the early days, it was probably a trivial operation for any employee to examine any customer's dropbox content. Hopefully these days the prod machines and backups.are walled from all but a rotating team of SREs, whose own actions on them are subject to audit.
You have to trust the company providing the service, right? Of course in practice, accessing user data should be tightly controlled and require good business reasons and levels of approval.
Zero-knowledge alternatives like Spideroak exist, but this approach makes them sacrifice features. (and doesn't appear very popular based on market share)