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A comment on Finding Pwned Passwords with 1Password. Parent comment

Re:Finding Pwned Passwords with 1Password by derefr on Friday February 23, 2018 @05:15PM (#16450093)
People who pay for the products of early-stage startups (or, say, back Kickstarters) have an emotional intuition that they've invested in the company, despite there being no legal truth to that fact.

As a growing company, you have to keep that in mind when modifying your business model: you can't betray the (entirely incorrect!) emotional intuitions of your customers, or they'll boycott you.

[ Parent | on HN ]
Re:Finding Pwned Passwords with 1Password by always_good on Friday February 23, 2018 @05:46PM (#16450280)
Actually you can. I've heard it called "firing your least profitable customers."

I haven't heard too many postmortems of people that've gone "we should've given in to the entitlement of a portion of our users." But I do hear the opposite.

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