Yea, even basic programming is not part of basic computer literacy. You are looking a very different and expencive in terms of time to acquire sill set.

Worse, Doctors are often not part of these decisions in the first place. Further there are plenty of doctors with these skills however they don't work for cheap and most of this software is build by people that are paid as little as possible. Remember their workflow is not actually complicated, it's just not helpful when selling this software.

Really, this software is not terrible because it's hard to make, it's terrible because of how it's sold and maintained.