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Re:The unnecessary demise of Barnes and Noble by Digory on Thursday February 15, 2018 @11:54PM (#16389968)
No, kiosk-based service, not kiosk-sized stores. You want a big selection, but software or other merchandising helping customers locate things and up-sell.

Target has more merchandise than B&N, but there's no career employee on the floor to suggest that you might like Mossimo if you bought Merona.

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