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Re:Amazon will launch its own delivery service to compete wi... by vageli on Thursday February 15, 2018 @05:44PM (#16388462)
What do you mean "it's still on you to contact customer service"?

Paribus contacts customer service to Amazon on your behalf for missed packages. Literally they open a ticket with amazon and complain.[0]

[0]: https://paribus.co/support/topics/purchases-and-claims/274

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