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Re:What I wish I knew when I became CTO by darkerside on Tuesday February 13, 2018 @08:13PM (#16372545)
> a company that sees quality and efficiency as opposing forces, or one that sees them as inseparable.

I just wanted to say that this was beautifully stated. I've been looking for better words to explain this concept to the people around me.

Re:What I wish I knew when I became CTO by corpMaverick on Wednesday February 14, 2018 @10:36AM (#16376496)
I imagine it is thinking along this lines...

https://totalqualitymanagement.wordpress.com/2008/09/12/cost...

Definition of cost of Quality It's a term that's widely used – and widely misunderstood. The “cost of quality” isn't the price of creating a quality product or service. It's the cost of NOT creating a quality product or service. Every time work is redone, the cost of quality increases. Obvious examples include: The ...