I agree that this kind of criticism exists. However, that doesn't mean that all criticism is invalid, or that a large amount of criticism is necessarily a marker of success.

Some software examples: Internet Explorer has not been winning the browser wars for a decade. I've deleted Skype after its interface had been sufficiently ruined, and I don't know anyone who still uses it for business. When iTunes got too annoying, I left its ecosystem for Spotify. It's not looking good for Siri in the battle for the smart home. Speaking of programming languages, I complain a lot about Swift, don't use it, and am moving in the general direction of IntelliJ IDEs.

Excel and C++ got lucky, they will be hard to replace.