Instacart has raised another $200M at a $4.2B valuation

Re:Instacart has raised another $200M at a $4.2B valuation by cmclaughlin on Monday February 12, 2018 @03:12PM (#16361623)

Overall I really like Instacart and quite frankly, I've come to depend on it. Shopping with kids is difficult... it's much easier to plan ahead and shop when I have a little free time. So congrats on the funding!

I understand some of the frustrations about replacements. Originally the shoppers were pretty good about calling. Recently the app was updated for 1-1 chat and interactive replacement choices. However, it seems the shoppers are to busy to use the feature... I've had a few notifications for replacements, only to click on it and find the shopper has already checked out.

Personally, I accept that limitation of the platform and make sure I choice "no replacement" if there's any chance I'll be disappointed.

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Re:Instacart has raised another $200M at a $4.2B valuation by octernion on Monday February 12, 2018 @03:46PM (#16361951)

thank you for the kind feedback -- we love to hear from customers who we help like this! and, we are constantly trying to improve the experience (especially the replacement experience!)

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