Re:In Praise of Theory in Design Research: How Levi-Strauss ...
by kbenson on Saturday February 03, 2018 @01:27PM
(#16298780)
> The author seem to think that a kludge of things such as email, ms word, and screenshots is an inferior workflow
I'm not sure where you got that. I didn't get that at all from my reading.
When we went into analysis, a tension appeared between our findings and what we believed was being asked of us to report on. Our original charge was to find ways to improve and optimize users’ browser workflows following software and design-oriented assumptions. Instead, we saw that users were doing just fine with the tools they were already using.
...
Thinking back on this, it was evident to us that there was nothing to “improve” or “optimize” here as a standardized “workflow.” The participants’ solutions were already clever optimizations using the tools and paths that they understood.
To me that's a fairly clear admission that the bricolage approach has benefits in certain situations.
I'm not sure where you got that. I didn't get that at all from my reading.
When we went into analysis, a tension appeared between our findings and what we believed was being asked of us to report on. Our original charge was to find ways to improve and optimize users’ browser workflows following software and design-oriented assumptions. Instead, we saw that users were doing just fine with the tools they were already using.
...
Thinking back on this, it was evident to us that there was nothing to “improve” or “optimize” here as a standardized “workflow.” The participants’ solutions were already clever optimizations using the tools and paths that they understood.
To me that's a fairly clear admission that the bricolage approach has benefits in certain situations.