News for hackers. Stuff that matters.

A comment on What Amazon Does to Poor Cities. Parent comment

Re:What Amazon Does to Poor Cities by ocschwar on Friday February 02, 2018 @01:17PM (#16292754)
The biggest problem, I am willing to bet, is that the gamification and the parameter changes are being done by desk jockeys who have never worked the floor at one of these warehouses.
[ Parent | on HN ]
Re:What Amazon Does to Poor Cities by flycaliguy on Friday February 02, 2018 @10:12PM (#16295927)
Also, if it’s anything like my experience at call centers, there are some workers who hit all the goals and receive just enough reward from the higher ups to be insufferable. I wouldn’t be surprised if that type of group psychology element is gamed by these work places.
[ Parent | on HN ]
Re:What Amazon Does to Poor Cities by boomboomsubban on Friday February 02, 2018 @03:50PM (#16294101)
They aren't making these moves out of ignorance, they have far too much data for that. Those desk jockeys' jobs are to maximize profits, and this strategy is working.
[ Parent | on HN ]