When are Lyft and Uber going to add a “refund” button within their app?

Re:When are Lyft and Uber going to add a “refund” button wit... by afrophysics1 on Thursday February 01, 2018 @01:18PM (#16284229)

Good middle-ground:

After matching with driver:

Wait 4 minutes.

if distance from driver >= initial distance from driver:

Pop up modal asks if you would like a refund, to be matched with a different driver, or to wait.

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Re:When are Lyft and Uber going to add a “refund” button wit... by wccrawford on Thursday February 01, 2018 @01:23PM (#16284295)

Alternatively, if you've already waited double the estimated time, do the same popup.

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Re:When are Lyft and Uber going to add a “refund” button wit... by thinkythought on Thursday February 01, 2018 @03:17PM (#16285458)

This would require them admitting their estimates are baloney, which will never happen

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