Re:Facebook's killer app is here. No, it's Not places.
by luxative on Monday August 23, 2010 @06:03AM
(#1626312)
Absolutely! Fan pages are a good way to stay in touch with existing customers/fans. Often, companies also provide special offers, early bird previews & discount coupons to facebook fans. And yes, it is replacing newsletters in some ways. However, I think most firms 'play safe' and send their 'news' through everything - twitter, facebook & email. So, if you're following a brand on multiple channels, the clutter is only compounded!
A bit like they did in the past with email newsletters. (Though a lot better: for a start, it doesn't spam your inbox, which can remain for more important matters).