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Re:Hawaii "button pusher" refusing to cooperate with FCC, in... by zero_k on Friday January 26, 2018 @05:20AM (#16238138)
The whole society is getting short-changed by the idiots trying to make a sacrificial goat out of her/him. Anybody who doesn't understand why s/he doesn't talk, should read Sydney Dekker's books (in particular, "Just Culture -- Restoring Trust and Accountability in your Organisation"). We need the NTSB to do the investigation, they are non-blaming and serious professionals concerned about the FUTURE not the PAST -- i.e. making sure it doesn't happen again.

I seriously want to give a hug to the person who mis-clicked. If you have seen that UX design, you know as well as anyone else, that indeed, most would have mis-clicked over time.

The people investigating this are making a huge mistake.

Re:Hawaii "button pusher" refusing to cooperate with FCC, in... by ashleyn on Friday January 26, 2018 @07:59AM (#16238784)
If they want a sacrificial goat, take a look at the people who both commissioned and developed that terrible user interface. I saw it on Twitter. It wasn't much better than that Far Side cartoon that put "Wings Fall Off" next to the backrest button on an airplane seat.
Re:Hawaii "button pusher" refusing to cooperate with FCC, in... by gargravarr on Friday January 26, 2018 @09:25AM (#16239341)
Yes, but what's easier to lay the blame on - the expensive system that the government commissioned and will have to publicly say isn't good enough (and thus need to commit to spending money on improving it), or the cheap contract employee who can be summarily fired.

I don't blame the guy for not talking any more - he's (rightly) scared of being crucified for misclicking.

Re:Hawaii "button pusher" refusing to cooperate with FCC, in... by Anticapitalist on Friday January 26, 2018 @09:58AM (#16239601)
He's an exempt member of a union, not a contractor.
Re:Hawaii "button pusher" refusing to cooperate with FCC, in... by PacketPaul on Friday January 26, 2018 @04:17PM (#16242969)
This is exactly why the NTSB was created. They need people to tell the truth to understand why accidents occur. Pilot here. When the FAA calls you lawyer up. When NTSB call you talk like normal people.