Former employees say Lyft staffers spied on passengers

Re:Former employees say Lyft staffers spied on passengers by Consultant32452 on Thursday January 25, 2018 @05:51PM (#16235496)

Well, back in the old days if we wanted to complain we'd write it down on a piece of paper, wrap that piece of paper inside another piece of paper, and then put that in an unlocked box out in our yard.

That's similarly how we'd order products, out of magazines. Only in that case on the paper we'd include things like our bank account information that we'd put in the unlocked box in our yard.

I'm not suggesting that things can't or shouldn't be better. I think it's just important to have a realistic perspective on where we are in this continuum of service vs privacy.

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Re:Former employees say Lyft staffers spied on passengers by mikeash on Thursday January 25, 2018 @06:54PM (#16235903)

I generally agree with you, but I think it should be pointed out that unauthorized access to that unlocked box carries severe punishment. A big part of the problem with things like this is that not only are there no controls preventing access to private info, but there are also few if any consequences.

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Re:Former employees say Lyft staffers spied on passengers by Consultant32452 on Thursday January 25, 2018 @08:48PM (#16236433)

How much control do you think there was in the businesses that got those wrapped pieces of paper with your banking account information? Sure, there are penalties while it's in the box in your yard, but not really once it was at its destination. I bet it's much more strict today than it was a few decades ago.

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Re:Former employees say Lyft staffers spied on passengers by yellow_postit on Friday January 26, 2018 @02:08AM (#16237510)

I'm not so sure. There was a lot less surface area then to secure vs today's "collect all the data" ethos

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