Re:Open Letter to the Airbnb Community About Building a 21st...
by calbear81 on Thursday January 25, 2018 @05:29PM
(#16235325)
I don't think that's an unreasonable preference (I work for Airbnb) and it's not for everyone. There is however, consequences, for hosts who do cancel on our guests last minute and we take those types of violations seriously unless it was an extenuating circumstance. Hosts can be penalized with financial penalties, they lose their Superhost status and eligibility, and this information is posted to their review section. Repeated violations also will result in suspension from the platform.
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Re:Open Letter to the Airbnb Community About Building a 21st...
by dawhizkid on Thursday January 25, 2018 @06:09PM
(#16235617)
Anecdotally I've heard of many cases where hosts, especially for conferences/events when demand is extremely high, cancel on guests last minute in hopes of rebooking at a higher rate. Unless there's a preventative mechanism in place to stop that it leaves attendees in a really bad spot.
Re:Open Letter to the Airbnb Community About Building a 21st...
by milkshakes on Thursday January 25, 2018 @06:18PM
(#16235685)
there is a preventative mechanism in place: cancellation by host for a given night blocks that night from the host's calendar, preventing them from rebooking it at a higher price: https://www.airbnb.com/help/article/990/i-m-a-host--what-pen...
Re:Open Letter to the Airbnb Community About Building a 21st...
by dawhizkid on Thursday January 25, 2018 @06:21PM
(#16235710)
That doesn't apply to instant book bookings. Seems like a pretty big loophole to me.
Re:Open Letter to the Airbnb Community About Building a 21st...
by calbear81 on Thursday January 25, 2018 @07:15PM
(#16236020)
Only if they attest that they are "uncomfortable with the guest" as their reason for canceling. Abuse of any type of cancellation in general on the host side will trigger thresholds for follow up action. This type of cancellation is not the norm.