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A comment on Waze Carpool. Parent comment

Re:Waze Carpool by eli on Thursday January 25, 2018 @12:52PM (#16232854)
I think you're overestimating how much people can and do rely on Uber support when something goes wrong in an UberPool.

And underestimate people's willingness assume all the risks with carpooling with a stranger. I see people lined up for a shared carpool to the DC suburbs every day.

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Re:Waze Carpool by BookmarkSaver on Thursday January 25, 2018 @01:29PM (#16233202)
I contact Lyft and Uber support multiple times a year for various reasons, and I barely even use Line/Pool.

Shit happens. If a company is acting as facilitator and money-handler, they are going to get a lot of customer queries, and they are going to alienate most of them if they aren't prepared for it.

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Re:Waze Carpool by eli on Thursday January 25, 2018 @02:01PM (#16233495)
Do they do something more than give you a full or partial refund after the fact? I think Google can handle that too.
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