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A comment on Bolt: An End-To-End Payments Stack with Zero Fraud. Parent comment

Re:Bolt: An End-To-End Payments Stack with Zero Fraud by ikeboy on Tuesday January 23, 2018 @02:33PM (#16216750)
Wow, you're saying 99%+ of chargebacks are claiming not authorized? Would not have expected that.
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Re:Bolt: An End-To-End Payments Stack with Zero Fraud by rbres on Tuesday January 23, 2018 @02:50PM (#16216936)
Not exactly. Friendly fraud is when a customer is a clear bad actor and, even though they receive the goods/services, they claim they didn't.

Merchant-fault is typically behind many of the non-friendly-fraud and non-stolen-card-fraud chargebacks. This includes late shipments, not adhering to return policies, damaged goods, etc.

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