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A comment on Dark Algorithms and UX in Health Insurance. Parent comment

Re:Dark Algorithms and UX in Health Insurance by pweissbrod on Tuesday January 23, 2018 @10:14AM (#16214165)
Agreed. If my goal is to trick people into not submitting claims it would be pretty naive of me to disable or hide the button.

'oh i'll just give up and eat the $X,000 charge because I cannot find the submit button?'

Yeah right. The only thing that would do is add to your expenses tying up on-call tech support.

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Re:Dark Algorithms and UX in Health Insurance by bluntfang on Tuesday January 23, 2018 @12:30PM (#16215346)
which fulfills the prophecy that healthcare is expensive because large call centers must be created to support all the people who aren't smart enough to submit their claims online, which in turn either raises taxes or makes the taxes go towards a call center and not care.
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