Re:Laws of UX
by woliveirajr on Friday January 19, 2018 @02:10PM
(#16188818)
IMO, the problem is that the ones that approve the look-and-feel aren't exactly the users, but the hirers. And since they already live inside the company, some things might make sense to them, and not the wider public.
[ Parent
| on HN ]
Yeah precisely. The CEO can connect the dots, so they don't stop to think if a customer could connect the dots, or if anyone would bother to think that hard (about their cryptic site, which is 7th website of 10, in a row of browser tabs).