Anyone remember that time I roll.me was selling info from the emails it scanned like what you purchased etc but wasn’t up front about it (hidden away in the privacy policy): https://www.gizmodo.com.au/2017/04/how-did-unrollme-get-user...

I was the biggest fan of Unroll me! Anything to get rid of junk from my inbox is a godsend. When I found about this data selling issue I was already getting "Unroll has stopped working" emails. After reading the article my motivation for reactivating was surprisingly quite low :(

At AirHelp we're not selling your data to any third party companies. We simply do not do this. We only use the data we find to do 2 things:

1. Find compensation for you if there are any. 2. Show some cool flight stats

Our business model revolves around helping people get compensation not selling user data to external companies.

-jq

PS. I work in Product at AirHelp.

> At AirHelp we're not selling your data to any third party companies. We simply do not do this.

Yet.

And what happens when you get hacked. Email is the root of trust for at least 90% of my accounts online.

> Yet.

According to the current management under the current financial circumstances. What happens when they run out of money, get sold, or get their C-suite management replaced by investors who want to make back their investment?

If it's stored somewhere at a cool startup, odds are it will make it into a third-party's hands eventually.

I think you can reassure people by taking us how you handle and treat the data and also how you guys make money off of it.

How do you make money?

I rediscovered Flightdiary a few weeks ago and saw it was bought by FR24 and now lives on https://my.flightradar24.com. Was pleasantly surprised and didn't even see it promoted by FR that much - I'm glad it lives on under a new umbrella.

BTW gcmap offers a way to render flights map and some basic stats from a URL, like [1], if you're an old-schooler who prefers editable and sharable URLs :)

[1] http://www.gcmap.com/mapui?P=LHR-FRA,FRA-MUC,MUC-MAD

Their privacy policy is here: https://www.airhelp.com/en/privacy/

I don't see anything specifically about what information they collect from scanned emails.

I wonder why a HK incorporated company based their Privacy Policy on EU GDPR principals? Gives non-EU users the same rights as EU users (right to be forgotten, correction, etc).

Enforcement would have to come from an EU user though; and with the EUR20m fine I imagine a single breach puts AirHelp under.

Aggregated data could be traded under this agreement (they can use legitimate interest as their legal basis for processing under GDPR so long as there is some form of anonymising aggregation). For example stats shared with airports about the types of people visiting them at different times of year, etc and what other products they buy. E.g. Hey JFK, 10% of your fliers shopped at X in the 30 days before they visited, but 12% did after, proving that X's ad campaign must have worked. From that perspective it's a pretty massive panel.

My biggest question is: why isn't it linked on the homepage? (along with virtually any other company information).

It is linked from their homepage: https://www.airhelp.com/en/

The linked page (https://www.airhelp.com/en/ahlp/travels/) is a terrible landing page and doesn't have much information or a link to the homepage. The homepage is much more informative about what they offer, which is more than just a map of your past flights.

Oh, I just assume their linked page was their homepage. That's pretty bad on their part.

Aaaaand https://www.airdiary.net/