This isn't the guy looking for it, this is the guy running the emergency alert system. It's likely to be a contractor who gets meagre pay, limited benefits, and no job security as the contract probably turns over to a new vendor every 2 or 3 years.

The "training" they have is, if anything, an MS word document with a bunch of screenshots or a flash animation showing each of the functions that the contract required the developer to build in.