XPS 13 developer edition 7th generation available

Re:XPS 13 developer edition 7th generation available by windexh8er on Thursday January 04, 2018 @07:54PM (#16075567)

I'll say that I wanted to like Dell because they seemed to be focused on delivering quality Linux laptops. However, I will never buy a Dell again. The support is absolutely abysmal. I had a 5510 that I ended up selling for a significant loss about 6 months after buying it because Dell kept "fixing" what I had, sending me back the wrong machine, etc. Total waste of time and money. Buyer beware on quality and support - what's represented in forum after forum is true. Here was my post from a while ago:

https://news.ycombinator.com/item?id=13943966

I now own a Lenovo T470 and it's been without a hitch since receipt and running Linux. Hopefully the new XPS 13 isn't the 7th generation Fiero that many of us assume it will be.

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Re:XPS 13 developer edition 7th generation available by chrissnell on Friday January 05, 2018 @12:42AM (#16076803)

I hate to be the bearer of bad news but Lenovo ThinkPad support absolutely blows, too. I had next biz day support and a battery in my T460s died. It took two weeks of calls and emails and tweeting to find out that the replacement battery was backordered. Weeks later, I got a replacement laptop, a P50 that I had to pay extra for. Fuck Lenovo support.

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Re:XPS 13 developer edition 7th generation available by TomMarius on Friday January 05, 2018 @05:11AM (#16077714)

Huh. I used the NBD support several years ago (around 2012) and it was literally next day.

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