Comcast in particular seems to evoke near-universal feelings of rage, and has done so for decads. I remember a while back, my dad looked into bonded ISDN as an option when we couldn't get DSL just to avoid Comcast (ISDN turned out to be way too expensive, but the moment FIOS was available he switched, after using Comcast for over a decade)

See also Comcast's customer satisfaction scores rise, but are still below the IRS's: http://bgr.com/2017/04/25/comcast-customer-service-scores-20...

Americans in general don't trust the government to provide good services and yet municipal broadband gets strong support from voters almost everywhere. It's really hard to understate how much people don't like Comcast