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Re:How Atlassian Built a $10B Growth Engine by logicuce on Tuesday January 02, 2018 @12:50PM (#16053635)
I feel Jira is actually a workflow management system disguised as a ticketing system. It is a complex product and their pricing is shit expensive but I haven't come across anything more powerful.

IMHO If you are a small startup and can be self disciplined, you don't need Jira. It is more for enterprise setup where accountability/responsibility has to be generally enforced.

Re:How Atlassian Built a $10B Growth Engine by jmcqk6 on Tuesday January 02, 2018 @01:06PM (#16053775)
>a workflow management system

I think this is some kind of natural law: any sufficiently old enterprise system tends towards becoming an ad-hoc, bug-ridden, poorly specified workflow engine.

Re:How Atlassian Built a $10B Growth Engine by crdoconnor on Tuesday January 02, 2018 @02:33PM (#16054731)
It's only "good for enterprises" insofar as management gets a boner over the reports it issues and the level of detail it lets you drill down to.

Those reports are not generally being used to make sensible decisions, but they make management feel more in the know and in control and thats what really drives sales.