Re:Net Promoter Score Considered Harmful
by bichiliad on Sunday December 31, 2017 @01:16PM
(#16041796)
Yeah, probably. It's the sort of thing where someone's going to want to know your NPS anyways, so if you're collecting that data you may as well break it apart a little. And by no means do I think you shouldn't be doing other sorts of user research.
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