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A comment on A Message to Our Customers about iPhone Batteries and Performance. Parent comment

Re:A Message to Our Customers about iPhone Batteries and Per... by jacobwilliamroy on Thursday December 28, 2017 @10:07PM (#16027198)
>So I take the drop to $29 as a tangible apology

It's more like a middle finger to all the independent smartphone repair shops that have been replacing screens, batteries, speakers, LCDs, and cameras for years.

Apple has the resources to subsidize the cost of shipping and labor for battery replacements thus undercutting the Mom & Pop repair shop by a wide margin.

[ Parent | on HN ]
Re:A Message to Our Customers about iPhone Batteries and Per... by icelancer on Thursday December 28, 2017 @10:18PM (#16027245)
.... so what should they do? If they subsidize prices and help out the people who would never go to a local repair shop and only know the great white Apple logo in the sky, they're jerks for driving mom/pop shops out of business.

If they don't do it then they're non-responsive.

Them stepping up and going to $29 plus software updates is the way to go. It just took too long, like everything else Apple does post-Jobs.

[ Parent | on HN ]